What to expect & Cancellation Policies
For Camps:
Please don't forget to dress for a mess, pack a healthy lunch and snack, and a bottle of water.
Our schedule for the day runs as follows:
9:00 am Drop off time
Settling in/introductions and unstructured play
9:30 am Art time (step-by-step painting)
10:45 am Snack time
11:15 am Free play / Outside time (weather allowing)
12:15 pm Lunchtime
1:00 pm Craft time
1:45 pm Unstructured creative time
2:00 pm Art time (Applied arts)
2:45 pm Cleanup time
Washing up and getting ready for pick-up
3:00 pm Pick-up time*
*We give the last child to be picked up some candy, it takes away the disappointment of being the last one there and the sugar rush after is just an added bonus for parents. Please note that if you are late the stakes go up and they are given more and more sugar by the minute!
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Cancellations and Refunds: ​
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At Happimess, we strive to accommodate changes in your plans; our cancellation policy applies to Summer Camps, Spring Break Camps, Winter Holiday Camps, and Pro D Day Camps.
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Important Note on Camp Eligibility:
Children must be enrolled in or have completed Kindergarten to attend our camps. We cannot accept children who have not yet completed Kindergarten for our summer camps. If a child is registered under false pretenses, we will not issue a refund. For more details, please refer to the relevant law.​ -
Cancellation Due to Sickness: If your child is unable to attend due to illness (with a medical note), we will provide credit towards any of our services or products. Refunds will be considered on a case-by-case basis at the discretion of Happimess' management team.
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General Cancellations: Cancellations made more than 14 days before the camp start date are eligible for credit towards future bookings.
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For cancellations made within 14 days of the camp start date, no refunds or credits will be issued.
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Program Cancellations by Happimess: In the event that Happimess needs to cancel all or part of a program (including Summer Camps, Spring Break Camps, Winter Holiday Camps, and Pro D Day Camps) due to unforeseen circumstances, we will provide all families with a full credit for the amount paid. If the program has already commenced, credits will be pro-rated accordingly.
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Please note that all cancellations must be communicated in writing to info@happimess.net . Refunds and credits are subject to review and approval by Happimess' management team.
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We appreciate your understanding and cooperation with our cancellation policy. If you have any questions or concerns, please don't hesitate to contact us.
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For all other cancellations made prior to 14 days before the camp start date, we regret to inform you that no refunds or credits will be issued.
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Cancellation Policy for Classes:
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To secure your spot in a class, full payment is required at the time of registration.
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Registration fees are non-refundable.
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If you need to cancel your enrollment in a class, please notify us at least 10 days before the class start date by sending an email to info@happimess.net
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Upon timely cancellation, you will receive a credit that can be applied towards any of our services or products.
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In the event a spot becomes available in a class, waitlisted students will be prioritized based on the order of our registration process.
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Waitlisted students will have 24 hours to claim their spot before we move on to the next student on the list.
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In the event that Happimess cancels all or part of a scheduled class for any reason, we will provide full credit towards any of our services or products for the amount paid (or pro-rated if the class has already started).
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For all other cancellations made within 14 days or less of the class start date, we regret to inform you that no refunds or credits will be issued.
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Thank you for your understanding and cooperation.
Adult Nights​
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Cancellations and Refunds: ​
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In the event of postponement due to unforeseen circumstances, your ticket will remain valid, and you will be notified of the new date. If the new date is not suitable for you, a refund will be issued.
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Cancellations due to sickness, with a valid medical note for the ticket holder, will receive credit applicable to any of our services or products. Refunds will be considered on a case-by-case basis and will be at the discretion of Happimess' management team.
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For all other cancellations made more than 13 days before the event, neither refunds nor credits will be issued.
For private adult events, deposits can be used to reschedule if notification of rescheduling is received at least 7 days before the event. Otherwise, no refunds or credits will be issued for private adult events.
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Parties​
What to bring:
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Food and snacks
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Any custom decorations you want
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Dress for a mess, our paints do not wash off.
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Birthday Party Cancellation Policy:
We understand that life is full of surprises and unforeseen circumstances. If, for any reason, you need to reschedule your booked birthday party, we're here to make the process as easy as possible.
Rescheduling Your Birthday Party:
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Your deposit is fully transferable, and it can be used to reschedule your party for a new date within the next 6 months. We want to ensure that your special celebration can still take place, even if plans change unexpectedly.
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To reschedule your party, please notify us as soon as possible. We recommend contacting us as soon as possible before your originally scheduled event date to secure the best availability for your new date.
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We will work closely with you to find a suitable alternative date that accommodates your needs and preferences.
Cancellation and Refunds:
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If you decide to cancel your birthday party entirely, please notify us at least 10 days before the scheduled event date. In such cases, we will refund your deposit in full.
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Cancellations made less than 10 days before the scheduled event date will result in forfeiture of the deposit.
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We hope this policy provides you with the flexibility you may require in case of unforeseen circumstances. If you have any questions or need further assistance, please don't hesitate to contact us. We look forward to celebrating with you at Happimess!
Host Responsibility Agreement
As the booking party host, I understand and agree that:
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I am responsible for supervising all children and guests attending my event, unless otherwise agreed upon in writing.
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Happimess staff are present to facilitate activities and support, but do not provide one-on-one or full group supervision.
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​I am responsible for ensuring that I have accurate and up-to-date parent/guardian contact information for all children left in my care during the event, and for making sure each child is picked up promptly at the end of the party. I also agree to be prepared with emergency contact information if needed.
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I will inform my guests (and their parents/guardians) of any important safety rules and ensure they are followed during the event.
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I accept full responsibility for the behavior, safety, and well-being of all attending children unless directly supervised by their own parent/guardian.
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I release Happimess, its staff, and its owners from any claims arising from injury, damage, or loss during my event, except in cases of gross negligence.
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